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Information Technology Manager, Project Management, Data Center Operations Manager

Seasoned technical leader with proven ability to direct technology operations, data center operations, and mission-critical enterprise projects. Consistent record of impacting enterprise bottom line and performance through expert alignment of technologies with corporate mission. Adept at building and leading effective teams and programs. Special expertise in process enhancement, solution development, network services, help desk management, IT security, disaster recovery, infrastructure, process programming, and more. Able to utilize strategic planning abilities to achieve technology and business goals. Excellent budgeting, training, leadership, and problem-solving skills.

IT Operations · Project & Program Management · Data Center Operations · Strategic Planning

Network Design & Services · Systems Support · Process Programming (PLC) · Cost Control

Best Practices · Resource Planning · Vendor Relations · Technology Deployment · Leadership

Process Improvement · IT Security · Infrastructures · System Administration · Disaster Recovery

Oversee all data center functions and initiatives for 2 plant data centers totaling 5100 sq. ft., and IT operations for 2 plants. Supervise staff of 11 employees and contractors in supporting 50 IP subnets, >40servers, 1500 PCs, and 300 printers. Manage and maintain network and server infrastructure and design, systems and network support, help desk operations, IT security, system administration, PLC programming and data collection, disaster recovery, project management, and more. Plan and lead multi-million dollar installations, conversions, and process improvement initiatives.

· Delivered $750K in annual software licensing cost savings by standardizing software.

· Produced $350K in savings by completing installation of web-based process application, including new server and SQL database, 34% ahead of schedule.

· Saved $100K per year by negotiating combined software service contracts for 4 plants.

· Achieved $125K in annual savings by negotiating new software licensing agreements.

· Slashed hardware repair costs and staffing costs by shifting to vendor-performed maintenance.

· Cut costs for network implementation by standardizing on one network cable and parts supplier.

· Directed 5 LAN infrastructure upgrades, totaling $12.5M and each including process network installation to support new product launches.

· Planned and directed construction of 2,500 sq. ft. data center with state-of-the-art Gigabit backbone network in single-mode fiber environment.

· Successfully converted 3,500 PCs from Netware to MS Active Directory. Completed project in 7 months, 53% ahead of schedule.

· Effectively managed union staff to maintain superior levels of employee satisfaction.

Teaching computer courses in both the CINS and CINT programs. A+ Certification Courses (CINT210/211), Networking Windows Server 2008 (CINT225), Operating Systems (CINT106), Intro to Information Tech (CINS102) and Using Microsoft Applications (CINS101), Managing Microsoft Windows 7 (CINT221).

Directed support of networking, system administration, database maintenance, and AS/400 for 25 city government agencies across 15 locations. Hired and trained technical support and system analysis staff. Oversaw purchasing, vendor negotiations, budget preparation, email systems, bidding, internet usage, and web site traffic.

· Implemented city-wide WAN. Saved $1.5M by utilizing existing infrastructure, including traffic light fiber optic network, to connect city facilities.

· Saved $100K per year by standardizing software applications, with reduced licensing costs.

· Produced $200K per year in savings by upgrading city-wide phone system, which provided better phone installation and usage cost control.

Oversaw programming, computer systems, data entry, server and database maintenance, backups, network performance monitoring, PLC programming, and vendor relations for division of global firm.

· Reduced phone costs and improved efficiency by installing company-wide email system.

· Increased system reliability by installing fiber optic network between buildings.

· Cut costs by standardizing COBOL programming, eliminating need for several programmers.

· Standardized and consolidated system infrastructure to be in line with corporate standards.

CAREER NOTES: Previously held positions of IT Manager for DOANE-KEYES ASSOCIATES (1993-1995), Network Engineer for ROEING CORPORATION (1991-1993), and IT Managment for OLINGER DISTRIBUTING (1988-1990). Details available on request.

PMI Project Management, Workplace Organizational Model, Designing Windows Networks, Linux and Windows 2000 Server Administration, SQL Programming, and much more

Affiliations: National Technology Committee Chairman, US Junior Chamber of Commerce, Logansport Junior Chamber, Moose Lodge, Logansport Masonic Lodge, Logansport York Rite

Technical Skills: Windows 98-2008 Server, Linux, UNIX, AIX, Novell Netware, Active Directory, MS Office, Project, Access, Lotus Notes, Novell GroupWise, Exchange, ActivePlant (VisualPlant), Agentware, KEPWare, RSLinx, MAPICS, Syspro Impact Award/Encore (ERP), MS Dynamics, MS CRM, SQL, Visual Basic, C++, RPG, COBOL, LAN/WAN, network hardware and topologies, servers, fiber optics, cabling, termination and testing, and more